PRIVACY POLICY

Welcome to SONJAWOODMEDIATION LLC (« Company », « we », « us », or « our »). Protecting your privacy is of utmost importance to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website https://sonjawoodmediation.com (« Website ») or engage with our services.

By accessing or using our Website or services, you consent to the terms outlined in this Privacy Policy. If you do not agree, please discontinue use.

1. INFORMATION WE COLLECT

We collect different types of personal information to provide you with our services, enhance your experience, and ensure the security of our platform.

A. Information You Provide to Us

  • Contact Information: Name, email address, phone number, mailing address.
  • Payment Information: When you purchase services, we process payments through secure third-party providers (we do not store payment details).
  • Client Information: If you engage in mediation, coaching, or consulting, we may collect details relevant to your sessions, always kept confidential.
  • Communications: Emails, messages, or feedback you provide when contacting us.

B. Information Collected Automatically

When you visit our Website, we may automatically collect:

  • Device & Browser Data: IP address, device type, browser type, operating system.
  • Usage Data: Pages visited, time spent on pages, clicks, and interactions.
  • Cookies & Tracking Technologies: See Section 6 (Cookies Policy) for more details.

2. HOW WE USE YOUR INFORMATION

We collect and use your data for the following purposes:

  • To Provide Services: To schedule sessions, process payments, and communicate with you regarding your booking.
  • To Improve User Experience: Analyze trends, optimize Website performance, and personalize content.
  • To Send Communications: Newsletters, promotional offers, and updates (only if you opt-in).
  • To Ensure Security: Detect fraudulent activity, comply with legal obligations, and prevent abuse.
  • To Comply with Laws: When necessary, we may process data to fulfill legal requirements.

3. HOW WE PROTECT YOUR DATA

We implement strict security measures to safeguard your information, including:

  • Secure encryption for data storage and transactions.
  • Restricted access to personal data within our organization.
  • Regular monitoring to detect and prevent security breaches.

While we take all reasonable precautions, no online data transmission is 100% secure. You share information at your own risk.

4. SHARING YOUR INFORMATION

We do not sell or rent your personal information. However, we may share data in the following cases:

  • With Service Providers: Third-party platforms (such as payment processors, email marketing providers, and scheduling tools) that assist us in delivering services.
  • Legal Compliance: If required by law or to protect our legal rights.
  • Business Transfers: If SONJAWOODMEDIATION LLC undergoes a merger, acquisition, or asset transfer, your data may be transferred to the new entity.

5. THIRD-PARTY LINKS & SERVICES

Our Website may include links to third-party websites, services, or social media platforms. We are not responsible for their privacy practices. Please review their respective policies before engaging with their content.

6. COOKIES & TRACKING TECHNOLOGIES

We use cookies and similar technologies to enhance user experience and improve our services.

  • What Are Cookies? Cookies are small text files stored on your device when you visit a website.
  • How We Use Them:
    • To remember your preferences.
    • To analyze Website traffic and performance.
    • To personalize content and advertising.
  • Managing Cookies: You can adjust browser settings to disable cookies, but this may affect functionality.

7. YOUR DATA RIGHTS & CHOICES

Depending on your location, you may have the following rights regarding your personal data:

  • Access & Correction: You can request a copy of your data and ask for corrections.
  • Opt-Out of Communications: You can unsubscribe from marketing emails at any time.
  • Deletion Requests: In some cases, you may request that we delete your personal data.
  • Data Portability: You may request a copy of your data in a portable format.

To exercise these rights, please contact us at contact@sonjawoodmediation.com.

8. DATA RETENTION

We retain your information for as long as necessary to fulfill service obligations, comply with legal requirements, or resolve disputes. When no longer needed, we securely delete or anonymize your data.

9. PRIVACY OF CHILDREN

Our Website and services are not intended for individuals under the age of 18. If we discover that a minor has provided us with personal data, we will take steps to remove it.

10. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated « Last Updated ». Continued use of our Website after updates constitutes acceptance of the revised policy.

11. CONTACT INFORMATION

For any privacy-related inquiries, you can reach us at:

📩 Email: contact@sonjawoodmediation.com
🌐 Website: https://sonjawoodmediation.com

By using this Website and engaging with our services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.

Sonja T.Wood
Founder of SONJAWOODMEDIATION,LLC
Last Updated March 2025