Mastering Communication and Navigating Conflict
Mastering Communication and Navigating Conflict
Your communication is the bridge between your inner state and the world around you.
What I’m about to share with you has been greatly inspired by my training to become a certified Mediator. I can’t emphasize enough how this training has completely transformed both my personal and professional life.
Your communication is the channel between what is happening within you (both personally and professionally) and what you convey to others.
From my personal and professional experience (as a mediator, life coach, or relationship coach), I have witnessed the impact of poor communication or words spoken too quickly in the heat of the moment, only to be regretted later. I see the effects of lack of dialogues, unstable or even toxic relationships, boundaries that are not respected, undervalued skills in the workplace, sexism and discrimination in the professional world, and more. Trust between individuals becomes tainted, the need to stand up for one’s values intensifies, and the atmosphere grows tense.
« Trust between individuals becomes tainted, the need to stand up for one’s values intensifies, and the atmosphere grows tense. »
We often underestimate the impact of our words, our voice, and our expressions.
Most people think of communication as simply « language. » « I know how to speak, so I know how to communicate. »
But I want you to understand one thing: there is a difference between speaking and communicating.
When we speak, words flow out automatically.
When we communicate, our words are consciously expressed to reflect what we wish to see in the world around us.
« Through this program, I realized that communication is an art. »
(Sebastien, student from SELF-MASTERY™)
The difference may seem subtle, but it requires a heightened level of awareness. What I help my clients achieve as a coach is a true mental exercise: consciously choosing words so that the outcome is constructive and the relationship is nurtured.
In our sessions, we work together on how to manage their emotions so they don’t dictate their words—and potentially impact their relationships in a negative way.
Where would you like to go next ?
Where would you like to go next ?
HOMEPAGE
PODCAST
COACHING
Your emotional resilience is the starting point, but there’s an entire aspect that is often overlooked: communication and self-mastery. How do I express myself to others? How do I set boundaries constructively? How do I ensure my needs are respected? How do I make myself understood? What does the other person hear when I speak? Are we speaking from the same frame of reference?
I believe we are entering a time where it is becoming essential for everyone to take responsibility for their words and actions. The real question is: when things become challenging in your life, how well can you master your thoughts, emotions, and attitude to ensure that your response is constructive?
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Some of my clients come to me saying:
> « I don’t know how to make them understand XYZ. »
> « I’ve tried talking to them, but they won’t listen. I don’t know what to do anymore! »
> « I know my emotions are affecting our relationship, but I don’t know how to react differently… »
> « This person drives me crazy every time. I don’t know what to do! »
> »Their reactions are over the top. I don’t know how to get through to them. »
> « I feel betrayed! They lied to me. I’m so disappointed. »
The professional world is certainly not spared from the lack of communication: misunderstandings, employee disengagement, and burnout among managers, to name just a few. In the corporate environment, it seems to me that we underestimate the time, money, and energy that could be saved by training every team member in soft skills. Everyone has a place; it just takes time to piece the puzzle together. Today, it feels urgent to restore a climate of trust among the various stakeholders within a company.
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Especially influenced by my role as a Mediator, communication is a fundamental part of my expertise. I help you understand the connection between your inner state and what you communicate in your relationships. Together, we explore how your communication habits directly impact your daily life—whether in your projects, relationships, or work.
So, does your life and your relationships look like what you truly desire?
Everything you need to create change is already within you—believe in yourself.
To discover more about how I work…
To discover more about how I work…
NAVIGATING CONFLICT
BEHAVIORAL COACHING
GROWTH MINDSET & SELF-CONFIDENCE
Welcome !
Welcome !
As a Leading Voice in Conscious Conflict Resolution and Relationship Coaching, and with roles such as Membership Chair for the Texas Association of Mediators and Expert at the High Conflict Institute, I have dedicated myself to helping clients transform disputes into opportunities for growth and connection.
With a background in chemical engineering and corporate industry, coupled with extensive studies in positive psychology and human behavior, I bring a unique, science-backed approach to mediation, conflict resolution, and relationship coaching. My expertise allows me to guide both individuals and professionals through their most complex challenges, helping them build thriving relationships and lasting solutions.
For courageous women and their partners, I provide the clarity and tools needed to navigate relationship challenges with ease, fostering deeper understanding and respect. For businesses and professional mediators, I offer real-world conflict solutions and skill-building opportunities that instill confidence and support professional growth.
F.A.Q
F.A.Q
What is Communication Coaching?
Communication coaching is personalized support in a caring environment where we address challenges related to expressing your ideas or needs, asserting yourself, and engaging in dialogue with certain individuals. This coaching can be applied in both personal and professional contexts—some clients seek to assert themselves more in their workplace, while others want to establish boundaries in their relationships.
Why Do You Need Communication Coaching?
We often believe that we know how to express ourselves or that others understand us, but we forget that behind every word heard, there are beliefs, principles, and projections. We usually become aware of this when tensions, disputes, or conflicts arise. Communication coaching provides a space for reflection, allowing you to step back and observe how you express yourself and how others perceive what you say.
How Does a Communication Coaching Session Work?
We begin by clearly defining your intentions on paper to gain clarity on the direction you want to take. Then, we set actionable steps that align with your intentions.
When Should You Seek Communication Coaching?
If you face challenges in communicating your ideas, experience recurring tensions (at work or home), struggle to express your needs and emotions, have difficulty asserting yourself or engaging in dialogue in your relationships, or encounter communication issues with your partner or ex during/after a divorce, communication coaching can be beneficial.
What Are the Benefits of Communication Coaching?
My work centers around gaining perspective. You leave with a clear understanding of the situation and insights into what is holding you back, enabling you to reclaim your personal power and assert yourself in your individual leadership. I keep the focus on progress by suggesting actionable steps you can take.